Enhancing the Way Universities Manage their Facilities
All too often, large management consulting firms are more focused on implementing a template of what they envision as the ideal organization. These templates although based on solid management principles often overlook the fundamentals of facilities management. The reason for this is that the bulk of experience upon which these models are based were developed for non-facilities organizations. These "ideal" solutions overlook years of iterative design for processes and organizational structures that have met the needs of the institution.
Huge change management efforts are required to execute the templates that were originally developed for other white-collar industries, these large complex change efforts regularly do not live up to the promise originally contemplated. The end results are often disenfranchised workforces, poor performance, higher costs than expected and failed change management efforts that are costly and ultimately less or no more effective than the original state.